Register   |   Login   |   February 08, 2012    |   Knowledge Base  >  Knowledge Base Systems  >  Servers  >  Terminal Services Troubleshooting
search:     

Phone: 480-722-1227
Toll Free: 888-722-1227

Terminal Services Troubleshooting
Last Post 20 Feb 2008 12:35 AM by Vigilant CIO. 0 Replies.
Printer Friendly
Sort:
PrevPrev NextNext
You are not authorized to post a reply.
Author Messages
Vigilant CIOUser is Offline
Basic Member
Basic Member
Posts:360

--
20 Feb 2008 12:35 AM  

Good articles in experts exchange on RDP, remote desktop, terminal services and remote printers

experts exchange

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/Remote_Desktop-Terminal_Services/

  1. Most common terminal servevices issues are printer related.
    1. Note that local firewalls (firewall software installed on te PC are often a culprit of printer failures. though most firewalls have an allow list they do not work, especially if the XP firewall and a 3rd party security software(smantec, spybot,etc...) is installed. Before troublshooting further, try disableing or uninstalling(3rd party)
  2. Given the numerous updates to windows and windows servers try this 1st
    1. update the RDP client to the latest version (currently 6.0)
    2. install/connect the printer to the local (client) computer and run a test print
    3. Find and install the generic driver for the printer on the Terminal Server
    4. redirect printers using the printer redirect tool (TSPPRINT,exe)
      1. the tools scans the event log for the printer,, and updates the INI file for the generic driver installed on the Terminal Server
    5. avoid installing printer drivers if possible. (these will cause slow login/loggoff, server crashes etc
  3. usb printer drivers often do not work when connected locally, but do work when mapped thru a shared printer
  4. Check printer port settings ( http://support.microsoft.com/kb/302361 

useful links (may require a login)

1 Difference between MSTSC/console and Remote Desktop Connection Windows RDP 2160
2 Terminal Services not redirecting to local printer Windows RDP 759
3 Can't install ActiveX for Remote Desktop Web Connection Windows RDP 655
4 Number of Remote Desktop Connections Windows RDP 632
5 RDP: You are already connected to the Console of this computer. Windows RDP 624
6 How to use Remote Desktop to remotely connect directly to a workstation Windows RDP 458
7 Adding remote printers to Terminal Server Sessions Windows RDP 384
8 TS Remote Desktop Web Connection doesn't work (for me) Windows RDP 380
9 RPC Server is unavailable Windows RDP 378
10 XP Unlimited on Duo or Quad Core Windows RDP 356


1423322256271.zip

You are not authorized to post a reply.

Active Forums 4.2
Copyright 2006 - 2011 Vigilant Support   |  Privacy Statement  |  Terms Of Use