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Migrating Email to Vigilant\Cas Servers
Last Post 23 Jan 2007 06:49 PM by Vigilant CIO. 0 Replies.
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23 Jan 2007 06:49 PM  

















Migrating email to vigilant\cas servers
KBA-01043
Purpose & Scope

Steps for moving an email domain



  • The domain will not be transferred
  • The mx records and the mail server will be changed
  • The name server will be changed or name records will be updated at the current registrar
Procedure


  1. Client MUST set-up helm account for desired hosting service

    1. The client must provide the domain name he is transferring when he signs up
    2. An admin, must set the account to active in helm if helm does not automagically activate it.
    3. Helm link http://cp.vigilant1.com
    4. Add the domain;
    5. Add email addresses;

  2. Get domain account login info
  3. Add http://www.vigilant1.com/Whois/tabi...fault.aspx
  4. login into dns control panel (record in a safe place the mx record info and the mail server ip address
  5. Option 1; redirecting IP addresses (this makes hosting management more complex)

    1. point mx records (change address to spam.casit.net)
    2. Change mail server ip address to 67.137.228.221

  6. Option 2;

    1. Change name servers or redirect name servers to ns1.casit.net, ns2.casit.net
Additional Comments
Changing MX and dns records can cause email delays up to 72 hours. This occurs because some providers name server updates are done on a schedule and becuase the changes have to propgate throughout the internet.
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