Please submit a ticket by sending a email to heldesk@vigilant1.com. Our support system has been upgraded to allow us to embed and manage our Service Level Agreements (SLA) in our tracking system. You can access the system directly at  https://supportsuite.vigilant1.com

The Vigilant Work Flow is at right. Typical response times are 24 hours unless you have a contractual agreement for a lower SLA . Contact our sales department if you need a lower SLA at sales@vigilant1.com.

If you need to view billing information, please go to https://billing.vigilant1.com

If you do not have or know your account info, please send an email to helpdesk@vigilant1.com and your account info will be sent to you.

Thank You!
Vigilant Technology Group Staff